Upload Documents: A Step-by-Step Guide



Are you a user of Upload Documents, a popular cryptocurrency exchange platform? If so, you may have encountered a situation where you need to upload documents for verification purposes. In this article, we will provide you with a comprehensive step-by-step guide on how to upload documents on Whether you are a beginner or an experienced user, this guide will walk you through the process, ensuring a smooth and hassle-free experience. So let’s dive in!

Table of Contents

  1. Introduction
  2. Why Do You Need to Upload Documents on
  3. Step 1: Logging into Your Account
  4. Step 2: Navigating to the Verification Section
  5. Step 3: Choosing the Document Type
  6. Step 4: Capturing or Uploading the Documents
  7. Step 5: Submitting the Documents
  8. Step 6: Verification Process
  9. Frequently Asked Questions (FAQs)
  10. Conclusion

1. Introduction is a leading cryptocurrency exchange platform that allows users to trade various altcoins in South Africa. To ensure a secure and compliant trading environment, requires users to complete a verification process by uploading certain documents. This process helps in preventing fraud, money laundering, and other illegal activities.

2. Why Do You Need to Upload Documents on

The document upload process is an essential part of the user verification process on By uploading the necessary documents, you enhance your account’s security and gain access to additional features and higher trading limits. Moreover, complying with the verification requirements helps maintain a trustworthy and reliable trading environment for all users.

3. Step 1: Logging into Your Account

To get started, visit the website and log into your account using your registered email address and password. If you don’t have an account, you can easily create one by following the registration process.

4. Step 2: Navigating to the Verification Section

Once logged in, locate and click on the “Verification” or “Account Verification” tab. This section is usually found in the account settings or profile settings area.

5. Step 3: Choosing the Document Type

In the verification section, you will find a list of document types accepted by Commonly accepted documents include government-issued identification cards (e.g., ID card or passport), proof of address (e.g., utility bill or bank statement), and proof of income (e.g., payslip or tax return). Choose the document type that matches the verification level you wish to achieve.

6. Step 4: Capturing or Uploading the Documents

Once you have selected the document type, you can proceed with capturing or uploading the required documents. If you choose to capture the documents, make sure you have good lighting and a clear view of the document. Alternatively, you can scan the documents using a scanner or take a high-quality photo with your smartphone. Ensure that the documents are legible and all the necessary information is visible.

7. Step 5: Submitting the Documents

After capturing or uploading the documents, review them carefully to ensure accuracy and clarity. Double-check that the documents meet the platform’s requirements and are not expired. Once you are satisfied, click on the “Submit” or “Upload” button to initiate the document submission process.

8. Step 6: Verification Process

After submitting the documents, will begin the verification process. This process may take some time, as the platform’s team will carefully review the documents to ensure compliance with their policies. During this period, it is crucial to refrain from making any changes to your account details or attempting to manipulate the verification process.

Frequently Asked Questions (FAQs)

  1. Q: How long does the document verification process usually take? A: The verification process duration varies depending on the platform’s workload and the complexity of the documents. It can take anywhere from a few hours to a couple of business days.
  2. Q: Can I use my driver’s license as proof of address? A: No, a driver’s license is generally accepted as a valid identification document but cannot serve as proof of address. You need to provide a separate document, such as a utility bill or bank statement, for proof of address.
  3. Q: What should I do if my document upload gets rejected? A: In case your document upload gets rejected, carefully review the rejection reason provided by Make the necessary corrections or provide alternative documents that meet their requirements.
  4. Q: Is my personal information safe during the document upload process? A: takes the security and privacy of your personal information seriously. They employ robust security measures to protect your data from unauthorized access or breaches.
  5. Q: Can I start trading before completing the document verification process? A: allows limited trading features for unverified accounts. However, to access the full range of trading options and higher limits, completing the document verification process is necessary.


Completing the document verification process on is a crucial step towards enhancing your account’s security and accessing additional trading features. By following the step-by-step guide provided in this article, you can confidently upload your documents and ensure a smooth verification process. Remember to comply with the platform’s requirements and provide accurate and valid documents to expedite the verification process.

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